Shipping

At RDHRUTI.Com, Our Aim Is To Ship Our Products In A Quick, Safe And Inexpensive Manner.

We Are Committed To Deliver The Ordered Products To The Right Customers At The Right Time, So You Can Set Aside All Your Apprehensions And Avail Our Services Without Any Reluctance.

Both The International As Well As The Domestic Orders Are Shipped And Delivered Through Reputed Leading Courier Services, Ensuring The Buyers An Accurate Delivery, In Good Condition, And On Right Time.

Tracking Details To Track Order Online, After It Is Shipped.

Please Note That If There Are Any Octroi Or State/City Duties Applicable For The Ordered Items, It Would Be Billed Separately To The Customer By The Courier Company At The Time Of Delivery. The Duties And Taxes Are Not A Part Of The Customer’s Payment Made To Us.

International Shipments

All Of RDHRUTI.Com Orders Are Shipped Internationally From Our Stores/Warehouses To Your Provided Shipping Address.

Due To The Nature Of International Shipping, Occasionally A Customer May Have To Pay Additional Import Duties / Custom Duties And VAT / Taxes Which Are Levied Once A Shipment Reaches Your Country. The Large Majority Of Orders Will Not Have To Pay Any Additional Fees.

Import Duties / Custom Duties, VAT / Taxes Are Not In Our Control And They May Vary According To The Rules Of Different Countries And Must Be Paid By The Buyer. However, We Are Unable To Calculate When And How Much These Infrequent Customs Duty Charges Will Be Levied. In The Case Where Additional Customs Charges Are Assessed, You Will Be Responsible For Paying These Additional Fees.

We Currently Use Registered Courier A.D. For A Flat Rate Of $25.

Please Note That These Charges Are For Parcels Up To 1 Kg. If You Are Considering Placing A Large Order Which May Exceed This Weight, Please Contact Us And Advise Your Order And Region So That We Can Calculate Freight Charges.

If You Require A Faster Shipping Option Please Contact Us Prior To Placing Your Order. Extra Charges Would Apply.

If You Planned To Cancel Or Return Our Product From Countries Outside India, Customer Should Take Care Of Return Shipping Cost, Since We Do A 3-Way Product Quality Checking Before We Ship International.

We Are Not Responsible For Any Of Kind Delay Caused By Any Unforeseen Time-Lags By The Courier Company In Delivering The Parcel To The Customers.

Any Lost Or Damaged Product (While In Courier) Needs To Be Notified On The Way Bill Copy Of The Courier And Has To Be Taken Care By Customer Only.

Delivery

We Provide You With A Well-Established Delivery Mechanism That Ensures The Products Ordered By You Reach Without Any Defect, Damage Or Quality-Issues.

The Time Within Which RDHRUTI.Com Is Required To Ensure Delivery Of The Items To The Buyer Shall Be Calculated From The Time RDHRUTI.Com Enters The Dispatch Details On The Website I.E. Within 3 Days From Entering The Dispatch Details For Delivery Within India And Within 5 Days From Entering The Dispatch Details For Delivery Outside India.

Recommended To Provide An Address Where Someone Is There To Receive The Parcel. If No One Is There To Sign For The Parcel, A Delivery Card Is Left At The Door And The Parcel Will Be Taken Back By The Courier Company. RDHRUTI.Com Will Not Be Held Responsible For Any Theft Of Parcels.

Unfortunately, We Cannot Give Accurate Timescales For International Orders, So Customers Are Advised To Place Their Orders Well In Advance Of Their Delivery Target Date.

Dispatch Timelines: All Orders Are Dispatched Within 7 Working Days Of Orders Being Placed If They Are Ready To Ship, Whereas Bespoke/Customised (Made To Order) Design Items/Products May Take A Few Days Depending Upon The Kind Of Customization Required On The Product And The Order Quantity.

Working Days: Monday To Friday, 1000 Hours To 1800 Hours.

Carriers And Delivery / Postage Partners: As Default, All Of Our Dispatched Orders Are Processed And Delivered By Reputed Leading Courier Service Providers. However, From Time To Time We May Need Or Choose To Use Alternative Carriers, If This Is The Case Customers Will Always Be Informed As To Which Alternative Company Will Be Handling Their Delivery, And Will In No Situation Be Charged Any More For Their Order.

From The Current Service Provider Your Order May Then Be Passed On To The Relevant Postage/Delivery Company In Your Destination Country. We Therefore Cannot Inform Customers Of Who Will Be Dealing With The Completion Of Their Delivery In The Relevant Country And We Will Only Be Able To Provide Tracking Information Where Possible.

Delivery / Postage Costs: The Cost For The Delivery / Postage Of Any Order Is Based On The Weight And Volume Of The Products Ordered, As Well As The Delivery Timescale And Location Chosen.

We Try Our Best To Ship Goods To You As Soon As Possible. On An Average, It Takes Us About 5 Business Days To Ship Goods Out Of Our Mumbai Factories & Warehouses. However, If The Quantities Ordered Are In Bulk Or If The Item Ordered Is Under Production For Bespoke (Customized) Designing, It May Take Longer To Process Your Order. Should This Happen, We Will Keep You Informed By Email.

Domestic Shipping (Within India) – Dispatch In 5-7 Business Days - A Single Flat Courier Charge Of INR 99 For Orders Up To INR 1500. All Orders From INR 1501 Qualify For Free Shipping.

International Shipping (Outside India) – Dispatch In 7-10 Business Days - A Single Courier Charge Of USD 25 Per Kilogram Of Parcel If Order Value Is Up To USD 200. All Order Values From USD 201 Qualify For Free Shipping.